Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Oct 9, 2018
just received the prettiest package from small oak studios. every detail attended to and special. carolin was so kind, so great to work with and helped bring a vision for my children’s keepsake books to reality. i will cherish these forever! finest craftsmanship and excellent customer service. highly recommend! thank you so much, carolin!